Surabaya – PT Telekomunikasi Indonesia Tbk (Telkom) asked apologize all through the customer Speedy the matter of his paralysis the Speedy service today, on Friday (29/2/2008).
“His paralysis the network Telcom Speedy and Telkomnet Instant resulting from broke him optic fibre in Palembang,” said Communication Manager Telkom Divre V East Java, Djadi Soegiarto in his release to detiksurabaya.com.
The disturbance was detected on February 20 2008 to Jasuka ring (Jakarta-Tanjung Pandan-Pontianak-Batam-Pekanbaru-Palembang-Baturaja-Lampung-Jakarta. Especially in the Jakarta-Tanjung Pandan part.
TelKom then shifted the Internet traffic through the route terestrial Jakarta – Lampung – Palembang – Pakanbaru – Dumai – Batam. But also experienced the disturbance resulting from the development of the road layang in Palembang.”Today, we were carrying out the connection in the network that was interrupted in this location.” God willing immediately will be overcome, he added. For the disturbance that happened under sea, Telkom brought the special ship from Singapore.
After completing various processes of administration, at this time the position of the ship has approached Jakarta and will immediately be mobilised to overcome this disturbance. Djadi added, some traffic were shifted via the satellite and digital transmission radio. His consequences the internet traffic that could be handled by 10%, considering from the side bandwidth, the satellite and radio trasmisition below optic fibre.
“On behalf of TelKom we sent the request apologize to all customer of comfortable that was felt by the customer and the community, especially to the affected side the direct impact” of “this incident,” he said.